All sales are final on SalesRack. However, we take an active role in each and every purchase made on SaleRack to ensure you have a great shopping experience. This you cannot return an item purchased on SalesRack if the item simply does not fit or you no longer want the item, or if the item was delivered later than expected - as long as the shipping time was accurately described the item in the listing. If you receive an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, you can report the problem to us within 3 days or 72 hours of marked delivery by USPS through the form on our website. When a case is opened, You will be asked to upload photos and offer details of the item. If the return is verified, we assist you in returning the item to SalesRack for a full refund.
Once your order is processed you will receive an email with your tracking information. You may visit usps.com or ups.com to track your order to the door. Note- It may take up to 24 hours for the tracking information to become active.